PARTNER SALES · KORE.AI

Agents that actually work.

Kore.ai shipped Agent Platform 2.0 on May 21st. Codename Artemis. The only AI-native orchestration platform independently named a Leader by Forrester, Gartner, Everest Group, and AIM Research in 2025 and 2026.

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THE PLATFORM · KORE.AI ARTEMIS

The KORE of it: inside the Artemis platform.

Every partner conversation I have eventually lands on the same question: what actually makes this platform different? Three things. Here they are in plain English, the way I explain them across the table.

ARCHITECTURE

Dual-Brain Architecture

Two brains, one runtime. One brain thinks: LLM reasoning that handles the open-ended moments no script could predict. The other follows the rules every time: deterministic flows for the steps where compliance is not optional.

Most platforms make you choose between creative AI and controlled AI. Artemis runs both on the same runtime, so enterprises get creativity without losing control.

  • Regulated industries can deploy AI that improvises safely
  • Compliance-critical steps execute the same way, every time
  • One platform, not a creative stack bolted onto a control stack
ORCHESTRATION

Agent Blueprint Language (ABL)

One language for your entire agent workforce. ABL tells a team of AI agents who does what, when to hand off, and what they are never allowed to do, and the same language carries from project to project. When agent 10 hands a customer to agent 12, and agent 12 escalates to agent 20, ABL orchestrates every handoff.

In most agent projects the time is wasted rebuilding backend architecture, the plumbing between agents, instead of focusing on the logic of the business problem. ABL deletes that work.

  • Write the orchestration once, reuse it across every project that follows
  • Agent one pays for the foundation. Every agent after inherits the guardrails, connectors, knowledge, and governance, and just writes its own business logic
  • Handoffs, escalations, and guardrails are written down, versioned, and enforced
THE ARCHITECT

Arch, the AI agent architect

Describe the business goal in plain words and Arch designs the production-ready agent for you. It turns intent into architecture: the flows, the guardrails, the integrations, the whole build.

Agent design used to be the bottleneck between a good idea and a live deployment. Arch turns it into a conversation.

  • Weeks to production instead of quarters
  • Business people can shape agents without an engineering army
  • Every agent arrives governed and ready to deploy
GOVERNANCE

Zero unauthorized actions, by architecture

Every action an agent wants to take is checked by the runtime policy engine before it executes. If it is not on the permitted list, it does not happen. The model never gets a vote, because enforcement happens underneath the AI, not through it.

This is not a promise that the AI behaves. It is an architecture where misbehaving is structurally impossible, and the audit trail proves it.

  • A blocked-action audit log records every prevented action: what was attempted, which rule stopped it, and when
  • Risk and legal teams get evidence, not assurances
  • Regulated industries can deploy agents that improvise safely
OBSERVABILITY

See why agents act, prove what they deliver

One dashboard across your entire agent workforce. Full traces show not just what an agent did but why: the reasoning, the tools it called, the guardrails it hit, the handoffs it made. Drill from the aggregate view down to a single conversation.

Most platforms give you metrics with no visibility into reasoning. Artemis builds observability and evals into every agent run.

  • Pick your metrics and build the view you want, across any combination of agents
  • Agent Evals test behaviour across personas and edge cases before customers do
  • Agent Insights ties performance to cost, usage, and business outcomes

In production at 400+ Fortune 2000 companies handling 450M+ daily interactions, and named a Leader by Forrester, Gartner, Everest Group, and AIM Research across 2025 and 2026.

Jason Haygood

ABOUT

Partner sales for the platform that fixes both.

Most AI agents never make it past the demo. The ones that do, leak. My job is connecting partners, advisors, and enterprise buyers to the platform that fixes both: Kore.ai Agent Platform 2.0.

I spend my time with TSDs, BPOs, MSPs, and channel partners who are tired of AI projects that look great in a deck and collapse in production. If you are running an agent program in 2026, or thinking about starting one, you are the conversation I want to have.

  • Partner Sales Director · Kore.ai
  • Focus: TSDs, BPOs, MSPs, channel advisors, named accounts
  • Verticals: Retail, Banking, Healthcare, High-Tech

INDEPENDENT VALIDATION

Leader across all four.

FORRESTER
Wave Q2 2026
#1 CURRENT OFFERING
GARTNER
Magic Quadrant 2025
LEADER
EVEREST
Agentic AI 2026
LEADER
AIM RESEARCH
PeMa 2026
#3 OF 15

The only AI-native orchestration platform named a Leader by all four heavyweight analyst firms — Forrester, Gartner, Everest Group, and AIM Research — in 2025 and 2026.

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5+
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CONNECT

Book time. Or just say hi.

30-MIN BRIEFING
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LINKEDIN
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PLATFORM
Agent Platform 2.0
The official Kore.ai Artemis product page.
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